Delta Upper Class Wing service at London Heathrow

 On arrival at London Heathrow Terminal 3, Delta Air Lines BusinessElite customers can now enjoy a seamless and stress-free transfer from car to lounge in less than 10 minutes via the Virgin Atlantic Upper Class Wing.

Delta passengers arriving at the airport by private car will be met by Virgin Atlantic’s concierge staff who will provide printed boarding passes and swiftly handle any checked luggage.  Passengers will then be whizzed through the Private Security Channel, beating the queues and leaving more time to enjoy the Clubhouse. The service will provide BusinessElite customers with the same experience Virgin Atlantic’s Upper Class customers currently enjoy through the Upper Class Wing service.

“This is another step in offering an improved product to our joint customers and taking the best that each airline has to offer,” says Perry Cantarutti, Delta’s senior vice president Europe, Middle East and Africa. “The Upper Class Wing and the fast transfer to the Clubhouse is a unique benefit offered by no other airlines at London Heathrow, ensuring that our customers have an enjoyable and relaxed airport experience.”

BusinessElite customers will be able to request access to The Upper Class Wing by contacting Delta’s Upper Class Wing support team on 0808 145 3742 (UK) or 1-800-985 8706 (USA) no longer than one month or less than 14 hours before a flight. Customers must provide full passenger, flight, checked baggage, vehicle and arrival details when requesting access.

Notes to editors: The Delta Upper Class Wing support centre is open 24/7. BusinessElite customers will receive email communication from Delta on the process to request Upper Class Wing access. Passengers will need to provide the following information:

Full flight details for the Delta marketed flight, including unique locator reference or ticket number
The names of all the passengers in the vehicle, and whether or not they're flying
The full passport details of flying passengers and the address of their first night stay if travelling to the U.S.
The car registration, make, model and colour
The driver's name
A mobile number of the driver or passenger
The number of bags to be checked in for each customer
An email address for the confirmation
An estimated time of arrival

Delta new First Class and Delta Comfort+ offer premium experience

delta is redefining the products it offers customers to further distinguish the choices available to them.Customers will have five products to choose from, including Delta One, First Class and Delta Comfort+ which offer premium amenities. Main Cabin and Basic Economy service will offer value options with Delta's high standards of service.

Providing an easy-to-recognize range of products and a high level of service is the latest step in Delta's strategy to offer differentiated experiences to customers seeking to tailor travel to their specific needs.

Starting March 1, 2015, Delta customers can choose between:

Delta One, formerly BusinessElite, is offered on long-haul international routes; also between New York-JFK and Los Angeles or San Francisco*
First Class is offered on short-haul international and domestic routes**
Delta Comfort+ offers an upgraded experience on all two cabin aircraft around the world
Main Cabin experience is provided everywhere Delta flies offering a high standard of customer service
Basic Economy offers Main Cabin service with fewer flexibility options available in select markets.
Newly designed Delta One, First Class and Delta Comfort+ seat covers will be installed on aircraft through mid-2015. Customers can learn more about Delta's branded products at delta.com/firstlook or watch a video of the upcoming changes on YouTube

 
SkyMiles Diamond and Platinum Medallion members will continue to enjoy complimentary upgrade eligibility to First Class and will also receive complimentary access to Delta Comfort+ seats at booking. On March 1, 2015, Gold and Silver Medallion members will continue to enjoy complimentary upgrade eligibility to First Class as well as complimentary access to Delta Comfort+ seats starting 72 hours and 24 hours prior to departure, respectively.

delta arrivals lounge at lhr terminal 3

Delta has opened new Arrivals Lounge at the arrivals hall of London Heathrow Terminal 3. All of Delta's BusinessElite passengers and SkyMiles Diamond and Platinum Medallion members arriving from the United States have complimentary access into the new facility.

Delta Arrivals Lounge Reception Area
The Arrivals Lounge offers a number of amenities tailored to suit customers arriving in London from overnight flights. Customers are invited to freshen up in one of eleven private showers featuring amenities by New York's Malin+Goetz and take advantage of on-site butler services including clothes press and shoe shine.

Meanwhile, multiple breakfast offerings are available including Starbucks Coffee, lighter fare such as fresh fruit, pastries, yogurt and cereals and prepared to order a la carte items. Wi-Fi is available throughout the Arrivals Lounge, plus a business center and a selection of the day's newspapers. Staff are also on hand to assist with any future Delta travel plans.

"The Arrivals Lounge is a unique offering in the Delta portfolio and re-affirms the importance we place on London Heathrow," said Perry Cantarutti, senior vice president, Europe, Middle East and Africa. "This new arrivals facility, when combined with multiple premium departure areas, Delta Sky Clubs and shower facilities offered throughout the Delta system, reinforces our commitment to London and the premium traveler."

BusinessElite customers also have private car access to the Virgin Atlantic Upper Class Wing on departure at Terminal 3, which enables them to go from car to Clubhouse in less than 10 minutes. The pre-booked service allows passengers to use the Private Security Channel, beating the queues and leaving more time prior to boarding.

Last month, Delta announced it will begin flying nonstop between Philadelphia and Heathrow in April 2015, alongside its new flights from Seattle and Los Angeles to London Heathrow.

The Delta Arrivals Lounge will be open daily from 6:00 a.m. until 2:00 p.m.

delta offer flat-bed seats in BusinessElite on Brasilia-Atlanta route

Delta airlines celebrates its 5th anniversary of service in Brasilia city, highlighting its continuous growth in the market and the introduction of its new 767-300 aircraft featuring full flat-bed seats in the BusinessElite cabin on the Brasilia-Atlanta route. Delta’s growth is evidenced by the increase in customers who prefer and rely on the airline’s enhanced travel experience and the benefits that come from its strategic alliance with GOL Linhas Aereas Inteligentes.


Delta recently announced a significant upgrade to its service between Brasilia and the United States with the introduction of full flat-bed seats in BusinessElite cabin on flights to and from its international hub in Atlanta. The full flat-bed seats have a 180º recline and oversized personal entertainment screens, allowing travelers to increase productivity, rest and enjoy the on-demand in-flight entertainment system to its fullest. Delta has invested billions of dollars since 2010 in improving customer experience on its aircraft and in upgrading its technology and facilities, including the Maynard H. Jackson Jr. International Terminal F in Atlanta and the new Terminal 4 at New York-JFK.

Brazil is a key market for Delta’s growth strategy in Latin America, and the investments in the country are one of Delta’s key global initiatives. The company currently operates 42 non-stop round-trip weekly flights between Brazil and the U.S., including Atlanta (twice a day), Detroit, New York- JFK to Sao Paulo, Atlanta to Rio de Janeiro and Atlanta to Brasilia.

delta update BusinessElite in-flight meal on JFK to europe flights

Delta has expanded the menus offered by its celebrated New York restaurant partner Blue Smoke on routes across Europe from New York’s John F. Kennedy International Airport. The move continues the airline’s focus on bringing regional fare to the in-flight experience.

The exclusive creations by Executive Chef Jean-Paul Bourgeois are being served in the BusinessElite cabin on flights to Amsterdam, Brussels, Dublin, Frankfurt, Paris Charles De Gaulle and Zurich. These routes join New York-JFK to London Heathrow, on which the partnership was launched in February this year.

“Unique in-flight dining is something our customers look forward to,” said Brian Berry, Delta’s Director of Onboard Services Strategic Planning. “Partnering with Chef Jean-Paul Bourgeois’ team at Blue Smoke allows us to deliver an innovative menu offering that customers do not expect to find on an aircraft.”

The seasonal menus will be refreshed every three months and with four choices per flight, frequent fliers will be able to choose a different dish each time they travel. Current options for the winter menu include a root beer braised beef short rib, smoked chicken, baby back pork ribs, and root vegetable skewers served over toasted faro. These are served with the signature cocktail of the season and finished off with a selection of ice creams and toppings from the specialty Blue Smoke sundae bar.

Union Square Hospitality Group, which owns Blue Smoke, is the creator of some of New York City’s most celebrated restaurants and helmed by James Beard Award-winning restaurateur Danny Meyer.

Chef Bourgeois and Blue Smoke are part of a renowned culinary team, hand-picked by Delta, to design menus highlighting regional cuisine. Other chefs working exclusively with Delta include Linton Hopkins, Michelle Bernstein and Michael Chiarello. All menus from these chefs are complemented by wines selected by the airline’s Master Sommelier Andrea Robinson. In October this year, the menus of Californian chef Chiarello debuted on Delta’s new flight from Los Angeles to London Heathrow.

delta to begin LAX PVG nonstop flights

Delta will begin daily nonstop service between Los Angeles International Airport and Shanghai-Pudong Airport on July 9, 2015, pending U.S. Department of Transportation and foreign government approval.


Delta's Los Angeles-Shanghai flight will connect customers to more than 25 cities in China, while the LAX PVG flight will offer connections to 40 markets throughout the U.S., Canada and Latin America. Delta's new service will support several established and emerging fields of business, including entertainment, technology, healthcare and professional services. The route will operate using a 291-seat Boeing 777-200LR aircraft with 37 full flat-bed seats in BusinessElite, 36 seats in Economy Comfort and 218 seats in Economy class.

Daily nonstop service between Los Angeles and Shanghai:

Flight	Departs	Arrives	Flight Time
DL 56	Los Angeles at 1:15 p.m.	Shanghai 6:15 p.m. (the next day)	14 hrs.
DL 57	Shanghai at 8:55 p.m.	Los Angeles at 6:15 p.m.	12 hrs., 20 mins

From Los Angeles, Delta currently operates 154 peak-day departures to 48 destinations and has continued expanding both international and domestic service over the past few months, including London-Heathrow in October; Monterrey, Mexico*; Dallas* and Austin, Texas* in November; as well as Mazatlan, Mexico and Vancouver, Canada* in December.

amex Qantas Corporate Card offer double Aquire Points

Australian businesses can now choose the rewards they receive with the American Express Qantas Corporate Card.

All Australian Businesses with an ABN are eligible to join Aquire and can earn Aquire points from eligible Qantas flights. Those who hold an American Express Qantas Corporate Card can join the program and earn double Aquire Points on top of the rewards and benefits they already receive.

In addition to the Aquire Points members could earn on eligible Qantas flights, businesses with an American Express Qantas Corporate Card will have the exclusive ability to choose one of the following benefits:

- The Qantas rebate which allows businesses to receive 2-5% in savings annually on eligible Qantas domestic & Trans-Tasman flights up to the value of $50,000 per annum; or

- Double Aquire Points when flying on eligible Qantas domestic and international flights, meaning Qantas will match the number of points earned under the Aquire program for flying, up to a total of 2 million Aquire Points per annum.


Qantas Domestic Executive Manager Customer and Commercial Relationships, Steve Limbrick said he welcomed the ability for customers to be generously rewarded when they fly with Qantas.

“The American Express Qantas Corporate Card empowers businesses to choose the reward that enables them to best manage their corporate travel and expenses,” he said.

The American Express Qantas Corporate Card is designed specifically for mid-sized companies now provides greater choice, savings and rewards.

To enquire for an American Express Qantas Corporate Card, visit www.americanexpress.com.au/corporate