Sunday, January 18, 2015

Miles & More Select benefits lounge vouchers and eVouchers for upgrades

   Frequent Travellers, Senators and HON Circle members can now enjoy additional benefits. They will receive these with the new ‘Miles & More Selections’ program component when they reach certain milestones.

A choice of new Select Benefits is available for each status. For example, status customers can get Lufthansa WorldShop discount vouchers worth up to €100 or vouchers for visiting a Lufthansa Business or Senator Lounge. Senators and HON Circle members also have the choice of electronic vouchers, which entitle the holder to upgrade to the next highest travel class, vouchers for the Lufthansa First Class Lounges or an additional Frequent Traveller or Senator partner card for family members or friends.

Reaching the milestones depends on collecting the new Select Miles, which Frequent Travellers and Senators have been doing since the beginning of the year. Select Miles are credited for flights in all travel classes with Lufthansa and the Miles & More airline partners Adria Airways, Air Dolomiti, Austrian Airlines, Brussels Airlines, Croatia Airlines, Germanwings, LOT Polish Airlines, Luxair and Swiss. One Select Mile, including a 25 per cent executive bonus, is credited per Status Mile. As with the existing Status Miles, the Select Miles are counted per calendar year and reset to zero at the beginning of the next year.

Frequent Travellers reach the first milestone at 50,000 Select Miles and Senators at 125,000 Select Miles per calendar year.

HON Circle members obtain the Select Benefits with their HON Circle miles. The HON Circle miles are counted for two successive years, as before. The calendar years 2013 and 2014 will be taken into account for this year. HON Circle members reach the first milestone at 650,000 HON Circle miles.

Status customer can check their current number of Select Miles or HON Circle miles and their Select Benefits in their personal status lounge at miles-and-more.com. Select Benefits can also be chosen in the personal status lounge or by calling the service centre.

Lufthansa opens Senator Lounge at london Heathrow

Lufthansa is opening its largest lounge outside Germany offering comfortable seating for 350 guests in 1,600 square metres featuring both a Senator and a Business Lounge. Until now Lufthansa passengers at Heathrow had access to contract or partner lounges to which Frequent Travellers had no right of entry. The new lounge will change this so that Frequent Travellers can look forward to using the new Lufthansa Business Lounge from Wednesday onwards.  As with all Lufthansa Senator and Business Lounges, the new London lounge will also welcome Star Alliance Gold Customers as well as those travelling in First or Business Class on any Star Alliance member carrier from Heathrow.

Lufthansa Senator Lounge IAD
All Lufthansa Group airlines will be transferring operations into Terminal 2 in the next two weeks. Lufthansa and Austrian Airlines move in on 1st October, Germanwings on 8th October with SWISS and Brussels Airlines on 15th October. The relocation of all Star Alliance partners will be completed by the end of October and this will reduce the minimum connecting time within the new terminal from 75 to 60 minutes.

Lufthansa, together with the other Group airlines, will be located in Zone B, sharing ticket desks with Austrian Airlines and Germanwings. Premium passengers will have their own check-in and ticket desks within this area. The check-in area has been specially designed for speed and efficiency featuring common use self-service kiosks that can be used by any passenger to check in (if not already checked in on-line) and/or print a bag tag before they proceed to one of the 12 available fast bag drop desks to hand their luggage to an agent.  In addition, 14 full-service traditional check-in desks will be provided, around half of which will be for the exclusive use of First Class, Business class and Star Alliance Gold passengers. This passenger group also has a fast-track option to speed them through the security checks.

Saturday, January 17, 2015

Lufthansa new Premium Economy Class

Lufthansa customers will be able to enjoy Premium Economy Class on all flights on the Boeing 747-8 fleet. The “dash-8 fleet” will then offer by far the most cutting-edge and exclusive travelling experience available at Lufthansa.

Premium Economy Class seats will make up some ten per cent of the entire seating capacity on each wide-bodied aircraft. Over the next few months, Lufthansa will thus fit between 21 (Airbus A330-300) and 52 (Airbus A380-800) new seats in each of its aircraft. On board the Boeing 747-8, 32 seats will be modified in line with Premium Economy Class specifications. The airline commissioned a total of 3,600 seats from the manufacturer ZIM. 





Depending on the aircraft type, the seat is up to three centimetres wider and provides greater privacy as well as approximately 10 centimetres more room at the side thanks to each seat having its own wide armrest and a centre console between the seats. The back rest can be reclined further and the seat pitch is a significantly more spacious 38 inches, or 97 centimetres. As a result, passengers have around one-and-a-half times as much room as Economy Class. The head rests can be set to the exact height desired and folded at the sides for added comfort and support. Height-adjustable foot rests from the second row back and – for technical reasons – leg supports with an integrated foot rest in the first row provide extra comfort. Practical features around the seats such as a water bottle holder, electrical socket and lots of storage space for passengers’ belongings also help to ensure a relaxed and pleasant journey.

With a baggage allowance of two items weighing up to 23 kilogrammes each, passengers can take twice as much free luggage with them compared with Economy Class. For an extra EUR 25, passengers can also enjoy the comfort of the many Lufthansa Business Lounges before their departure. Access to the Welcome Lounge in Frankfurt is available for a fee of EUR 50. Check-in and boarding procedures as well as hand luggage regulations are the same as in Economy Class.

On board, an enhanced service awaits Premium Economy passengers. They are greeted with a welcome drink and will find their own water bottle as well as a high-quality amenity kit with practical travel accessories at their seat. Meals are presented on menus commensurate with the new travel class and served on porcelain tableware.

Passengers can navigate the extensive in-flight entertainment programme using their own touchscreen monitor on the seat in front of them. This can also be done using a remote control, which serves as a controller for video games as well. The screens are 11 to 12 inches (28 to 30 centimetres), which makes them at least 2 inches bigger than the screens in Economy Class, depending on the aircraft type. Each seat also has a USB socket and an individual plug socket for passengers to use their own devices. A wide selection of magazines and newspapers completes the range of entertainment on offer.

Lufthansa to launch Frankfurt to Tampa nonstop flights

Lufthansa continues to expand its network in the United States. For the very first time in its history, Lufthansa will offer service to the Tampa Bay area, the gateway to the West Coast of Florida. The new nonstop service from Frankfurt will begin on September 25, 2015. The airline will be operating five weekly flights in summer and four weekly in winter on the Airbus A340-300 on the route between Frankfurt and Tampa. Tampa Bay joins Miami and Orlando as Lufthansa’s third destination in Florida.
Flight LH 482 will leave Lufthansa’s Frankfurt hub and arrive in Tampa in the afternoon (local time) after a flight of nearly eleven hours. The return from Florida is a night flight, which will depart in the early evening and touch down at Frankfurt Airport in the morning of the following day. The A340-300 seats a total of 298 passengers in Business, Premium Economy and Economy Class offering the comforts and quality that Lufthansa is known for, with the newest cabin layout in all traveling classes: Seats in the new Business Class extend horizontally at the touch of a button into a flat and comfortable bed 1.98 meters (6.5 feet) in length, and the recently introduced Premium Economy Class offers more personal space and more legroom. In all classes, passengers will enjoy an individual inflight entertainment system with a plethora of offerings, along with fast broadband Internet connectivity via the FlyNet Wi-Fi hotspot onboard.


The return trip to Tampa can be booked from 739 euros. Further information and details on booking Lufthansa flights are available on the LH.com website, or by phoning the Lufthansa Service Center at +49 (0) 69 86 799 799 (landline rates). Flight reservations can also be made at Lufthansa travel agency partners as well as at Lufthansa airport ticket counters. Flights to Tampa can be booked together with hotel accommodation at lufthansaholidays.com.

Lufthansa to begin service from Munich to Umbria

 Lufthansa is launching a new route between Munich and Perugia at the start of the 2015 summer schedule. From 29 March 2015, the Number One airline operating out of Munich will offer twice-weekly flights to the capital of Umbria with an Embraer 195 aircraft. The new MUC – PEG service will take off from Munich on Sundays and Tuesdays under flight number LH 1924. Departures – at 10:45 hrs (Sundays) and 15:00 hrs (Tuesdays) – are conveniently timed to provide excellent connections with all domestic German and most European airports.  

Munich – Perugia
Airports/
Three-letter code/
Time zone (winter)
Munich, Terminal 2 (MUC); UTC + 1 hour
Perugia (PEG); UTC + 1 hour
Schedule
(all times are local times)
MUC-PEG twice-weekly (Sundays and Tuesdays)  LH 1924MUC 10:45 hrs – 12:05 hrs PEG (Sunday)
LH 1924: MUC 15:00 hrs – 16:20 hrs PEG (Tuesdays)
LH 1925PEG  13:15 hrs – 14:40 hrs MUC (Sundays)
LH 1925: PEG  17:00 hrs – 18:25 hrs MUC (Tuesdays)
Flight duration
(on average)
Munich – Perugia 1hour 20 minutes


The return fare to Perugia starts at 149 euros, and the service will be open for bookings shortly. More information about how to book Lufthansa flights is available online at LH.com or via the Lufthansa Service Center on +49 69 86 799 799 (land-line rate). Flights can also be booked through Lufthansa’s travel agency partners as well as at the Lufthansa ticket counters at airports.

Delta Launches SkyMiles MasterCard for Germany

Delta has partnered with Landesbank Berlin (LBB) and MasterCard Worldwide to launch the airline’s newest European credit card. The Delta MasterCard with Business package is now available and offers cardholders a range of benefits.

Cardholders will receive two miles for every Euro spent on Delta purchases and one mile for every Euro spent on all other purchases with Delta’s SkyMiles frequent flyer programme. Miles can then be redeemed for Award Travel with Delta and other airline partners, mileage upgrades and Delta Sky Club memberships. Card holder can also use miles to pay for all or part of the fare.

Card holders will also receive 10,000 bonus miles when spending €1,000 in the first three months of the card being issued. The Silver Medallion status will be given to cardholders free of charge for the first year of the credit card, which provides elite benefits such as Priority Check-In, baggage fee waivers, and Priority Boarding when flying with Delta.

With 2,8 million cards issued LBB is the largest issuer of fee-charging credit cards in Germany. For over 20 years, LBB has established itself as an authority on the co-branding market for credit cards and focuses on marketing premium products through the strong, trusted brands of their partners. LBB controls the entire value chain in card business, thereby securing a high level of quality combined with flexibility, fast reaction capability and short decision-making paths.
 

Delta Upper Class Wing service at London Heathrow

 On arrival at London Heathrow Terminal 3, Delta Air Lines BusinessElite customers can now enjoy a seamless and stress-free transfer from car to lounge in less than 10 minutes via the Virgin Atlantic Upper Class Wing.

Delta passengers arriving at the airport by private car will be met by Virgin Atlantic’s concierge staff who will provide printed boarding passes and swiftly handle any checked luggage.  Passengers will then be whizzed through the Private Security Channel, beating the queues and leaving more time to enjoy the Clubhouse. The service will provide BusinessElite customers with the same experience Virgin Atlantic’s Upper Class customers currently enjoy through the Upper Class Wing service.

“This is another step in offering an improved product to our joint customers and taking the best that each airline has to offer,” says Perry Cantarutti, Delta’s senior vice president Europe, Middle East and Africa. “The Upper Class Wing and the fast transfer to the Clubhouse is a unique benefit offered by no other airlines at London Heathrow, ensuring that our customers have an enjoyable and relaxed airport experience.”

BusinessElite customers will be able to request access to The Upper Class Wing by contacting Delta’s Upper Class Wing support team on 0808 145 3742 (UK) or 1-800-985 8706 (USA) no longer than one month or less than 14 hours before a flight. Customers must provide full passenger, flight, checked baggage, vehicle and arrival details when requesting access.

Notes to editors: The Delta Upper Class Wing support centre is open 24/7. BusinessElite customers will receive email communication from Delta on the process to request Upper Class Wing access. Passengers will need to provide the following information:

Full flight details for the Delta marketed flight, including unique locator reference or ticket number
The names of all the passengers in the vehicle, and whether or not they're flying
The full passport details of flying passengers and the address of their first night stay if travelling to the U.S.
The car registration, make, model and colour
The driver's name
A mobile number of the driver or passenger
The number of bags to be checked in for each customer
An email address for the confirmation
An estimated time of arrival