Lufthansa is opening its largest lounge outside Germany offering comfortable seating for 350 guests in 1,600 square metres featuring both a Senator and a Business Lounge. Until now Lufthansa passengers at Heathrow had access to contract or partner lounges to which Frequent Travellers had no right of entry. The new lounge will change this so that Frequent Travellers can look forward to using the new Lufthansa Business Lounge from Wednesday onwards. As with all Lufthansa Senator and Business Lounges, the new London lounge will also welcome Star Alliance Gold Customers as well as those travelling in First or Business Class on any Star Alliance member carrier from Heathrow.
All Lufthansa Group airlines will be transferring operations into Terminal 2 in the next two weeks. Lufthansa and Austrian Airlines move in on 1st October, Germanwings on 8th October with SWISS and Brussels Airlines on 15th October. The relocation of all Star Alliance partners will be completed by the end of October and this will reduce the minimum connecting time within the new terminal from 75 to 60 minutes.
Lufthansa, together with the other Group airlines, will be located in Zone B, sharing ticket desks with Austrian Airlines and Germanwings. Premium passengers will have their own check-in and ticket desks within this area. The check-in area has been specially designed for speed and efficiency featuring common use self-service kiosks that can be used by any passenger to check in (if not already checked in on-line) and/or print a bag tag before they proceed to one of the 12 available fast bag drop desks to hand their luggage to an agent. In addition, 14 full-service traditional check-in desks will be provided, around half of which will be for the exclusive use of First Class, Business class and Star Alliance Gold passengers. This passenger group also has a fast-track option to speed them through the security checks.